Check-out time – is promptly at 10:00 AM, NO EXCEPTIONS. Your prompt departure is needed and appreciated to all our housekeeping team enough time to prepare the rental for the next guests.

Please make sure the following is completed before your departure:

  • Return all AC/furnace units to 78 degrees during summer and 55 during winter
  • Remove all food from cabinets and refrigerator/freezer
  • All trash (kitchen, bathrooms, outdoors) must be placed in receptacles and placed at the curb
  • Wash/dry all dishes and place back in original locations
  • Remove all provided bed sheets and pillowcases and place in bag in which they came, leaving bag directly inside front door. In the event your home was prepared with beds made prior to your arrival, we ask that you kindly take those linens and place them near the washer/dryer or at the foot of the bed.
  • Return ALL furnishings to original position (furniture, pictures, collectibles, etc.)
  • Turn off all lights, inside and out, including ceiling fans
  • *IMPORTANT Make sure to lock ALL windows and doors
  • Please be sure to place all keys back in the lock box

Trash Collections (Black Cans) & Recycling (Blue Cans) – We ask that you please remove all trash, inside and out. Trash collection occurs every Tuesday, year round and trash receptacle must be out at the street no later than 6:00 am. An additional pick-up occurs on Saturday, from June to September. We ask that you place your receptacle back near the home after collection has occurred. Recycling carts (not all properties participate in this service) are emptied every other week, during the months of October- May and weekly during months of June – September.


Security Deposit Refund – Security deposits will be refunded within 45 days of guest departure, assuming there are no damages caused. Your security deposit refund will be issued back to your credit card or by check, whichever manner you paid your deposit.


Reservation Holds for the Following Year – Guest have the option to reserve their current vacation home, for the same calendar week of the following year, by placing a reservation hold. Current guest have until 5:00 PM of the Wednesday during their stay to capitalize on this option. All reservation holds are tentative and subject to price increases, changes of amenities and availability.