Holden Beach Rental Information - Local Blog - PROACTIVE Vacations

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08/18/22
Rental Information

Why Book Direct?

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VRBO, Airbnb and other vacation rental booking sites can be great. They offer a huge selection of inventory for places around the world, with numerous filters so you can find your dream vacation rental. But there are many advantages to booking directly with a local property management company. Here’s why you should book direct Holden Beach vacation rentals. Book Direct Holden Beach Vacation Rentals & Save Money All third party...

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03/23/20
Rental Information

Travel Insurance

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Vacation Rental Travel Insurance No matter who you are, or when you book, unexpected moments can change your plans quick. With travel insurance for vacations,  you can feel safe that your investment is protected. PROACTIVE can get guests covered so they can focus on the fun! Protect Your Investment: INSURANCE & TENANT DAMAGES/FEES – Trip cancellation/interruption insurance charges are not automatically added to Guest’s reservation. If Guest wishes to purchase...

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03/2/20
Rental Information

Vacation Home Guidelines

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PROACTIVE Vacation Home Guidelines Below you will find general advice, or your vacation home guidelines, for staying in your PROACTIVE Vacations home while in Holden Beach. This information can also be referenced HERE, as well as within the Happy Stays App. If at any time you have a question, please do not hesitate to contact us. Home Guidelines: Carpet/Upholstery: We are aware that accidents happen. If you happen to stain...

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03/2/20
Rental Information

Maintenance

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Maintenance | Refunds: Please promptly report any and all equipment concerns such as elevators, appliances, pool equipment, etc. to our Maintenance Department. We will make every effort to have repairs made as soon as possible. Please Note: If you are calling outside of our normal operating hours, our phones and voicemails are being monitored to respond to emergency issues only. Emergency Issues Include: Water Leaks, Electrical Outages, Property Lockouts, Air...

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03/2/20
Rental Information

Security Deposit Refunds

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Security Deposit Refund – Security deposits will be refunded within 45 days of guest departure, assuming there are no damages caused. Your security deposit refund will be issued back to your credit card or by check, whichever manner you paid your deposit.

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03/2/20
Rental Information

After Hour Emergencies

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Our office hours are Monday thru Friday 8:00 AM – 5:00 PM, Saturday 9:00 AM – 5:00 PM and closed on Sunday. Our after – hours emergency service is in place until 10:00 PM and is only for dire emergencies that may threaten your life or the property. Air conditioning that is not properly functioning and.or water leak are what we deem “after-hour” emergencies. Non- emergency calls are subject to...

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02/28/20
Rental Information

Check Out Procedure

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Thank you for being our guest. We hate to see you leave and hope that you will come back to visit us soon. PROACTIVE Vacations would like to remind you again of our check-out procedures along with a few other notes: 1. Check-out time is 10:00 am on the day of your departure, NO EXCEPTIONS. Your prompt departure is needed and appreciated to allow our housekeeping team enough time to...

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02/28/20
Rental Information

Check In Procedure

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We Strive for Clean Rentals: Upon your arrival, we ask that you please look around your home to see that everything is in order and the level of cleanliness meets your satisfaction. It is our goal to provide you with the best stay possible, starting within your home. We ask that if the home is not in good order, please call our Housekeeping Department at 910.842.1550. If you have not...

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