Please promptly report any and all equipment concerns to our Maintenance Department at 910-842-1550. We will make every effort to have repairs made as soon as possible. Maintenance calls made outside of business hours, of a non-emergency nature, are subject to a $50.00 service fee due upon services rendered. No reduction of rent, rebate or refund will be issued for any mechanical failure of air conditioning, major or minor appliances, public utility interruptions, guest dissatisfaction or for errors in brochure. In addition, we do not issue refunds for inclement weather.